Privacy Policy

Introduction

Welcome to Auroo! We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website (tryauroo.com) or our services. We take your privacy seriously and continuously update our practices to reflect new data protection regulations and technologies.

We do not sell your data to any third parties. We may share data only with service providers who assist in delivering our services.

Information We Collect

We collect personal information from visitors and customers, which typically includes:

• Personal Information: When you register an account or use our services, we may collect personal information such as your name, email address, phone number, company information like business name, business website, and billing information

• Usage Data: We collect certain information automatically, such as IP address, browser type, pages visited, and device information. This data helps us improve the user experience and troubleshoot website issues.

• Cookies: We use cookies and similar tracking technologies to enhance your experience and gather data about your preferences and browsing behavior.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our services

• Personalizing your experience

• Communicating with you about updates, promotions, and offers

• Analyzing usage trends and optimizing our website

Data Sharing with Third Parties

Data Sharing and Disclosure

We may store personal data on servers located in the U.S. and work with third-party providers to assist with cloud storage, sending communications, or analyzing trends. These providers are contractually obligated to protect your data.

We only share your information in the following circumstances:

• You request or authorize it

• To comply with legal obligations or respond to legal requests

• For internal purposes like marketing, in anonymized form

• With trusted vendors who provide services on our behalf

• In connection with a merger, acquisition, or sale of assets

We never sell your data to anyone.

Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• We also take security measure like, using secure cloud infrastructure (e.g., AWS, Google Cloud etc), Rate limiting to prevent abuse.

• We do not use your data to train AI models; we use advanced technologies like Retrieval-Augmented Generation (RAG) to process data securely.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to provide services and fulfill business needs. If you request that we delete your data, we will comply unless retention is required by law.

Children's Data and Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe that a child has provided us with personal information, please contact us immediately.

Contact Us About Your Data

If you have questions about how we handle your data or wish to exercise your rights, please contact our Privacy Team:

Privacy Team Contact:
Auroo AI
privacy@tryauroo.com

Your Rights and Choices

You have the right to:

• Access and update your personal information

• Opt-out of receiving promotional communications

• Request the deletion of your account and data

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at privacy@tryauroo.com