Website chat

Answer every website visitor, even after you close.

Auroo’s AI chat learns your products, prices and offers. It answers questions on your website day and night, takes the customer’s name and number, and hands the conversation to your team.

  • On every plan
  • Free setup
  • No contract
harborwindow.co Tue 9:14 pm
Harbor Window Co.AI assistant
  1. Hi! Do you do motorized shades? I have 3 big windows in the living room.
  2. We do: motorized roller and cellular shades, measured and installed by our own team. Motorization is 15% off this month.
  3. Roughly what would that cost?
  4. For windows like yours, motorized roller shades usually run $450 to $650 each, depending on size and fabric. We measure for free, so your quote is exact. Want to book a free consultation?
  5. Yes please. Dana Whitfield, 555-0142. Thursday morning works.
  6. Thanks, Dana! I’ve passed this to the team. They’ll confirm Thursday first thing tomorrow.

New lead: Dana WhitfieldFrom website chat, added to your inbox

What it knows

It answers from what you give it.

Before it goes live, we train it on your website, products, prices, offers and FAQs. Customers get your answers, any time they ask.

  • Products and services What you sell, and what you install.
  • Prices you choose to share Ranges or starting prices.
  • Offers This month’s discount, free measures.
  • Hours and service area When you’re open, and where you go.
  • Your FAQs and website The questions you answer every week.

From your service area

Do you come out to Riverside?

Yes. We cover Riverside and everywhere within 30 miles of our Harbor Street showroom. The consultation and measure are free.

From your hours

Are you open Saturdays?

The showroom is open Saturday 10 am to 4 pm. In-home consultations run Monday to Saturday.

From your products

Anything for a sliding patio door?

Yes: vertical cellular shades or sliding panels. Both stack to one side, so the door opens freely. We can bring samples to your consultation.

From your offers

Any deals on right now?

Motorization is 15% off this month, on any roller or cellular shade.

When it needs a person

Your team takes it from there.

Some questions need a person. The chat says so, and nobody is left waiting without an answer.

  • Tells the customer someone will follow up.
  • Takes their name and number.
  • Flags the chat in your inbox, with the whole conversation, next to your Facebook messages, web forms and email.
Next in the job: Book Book the consultation and let the customer know.
Website chat Tue 10:02 pm

Can you match the fabric on my dining room curtains?

Harbor Window Co. assistant That’s one for our design team. Can I take your name and number? They’ll call you tomorrow.

Sarah Mitchell, 555-0187.

Inbox 5 new
  • Sarah Mitchell Can you match the fabric on my dining room curtains? Flagged Website chat, 10:02 pm
  • Dana Whitfield Yes please. Thursday morning works. New lead Website chat, 9:16 pm
  • Tom Becker Do you install on weekends? Facebook, 8:40 pm
  • Lauren Hayes Claimed 15% off motorized shades Offer popup, 7:55 pm
  • Ray James Re: Quote for 4 bedroom windows Email, 5:12 pm

Offer popup

Give shoppers a reason to reach out.

Turn on a popup alongside the chat. Offer a discount or a free measure, or just invite a question. Everyone who responds lands in the same inbox.

harborwindow.co/motorized-shades

This month

15% off motorized shades

On any roller or cellular shade, measured and installed by our own team.

Claim my 15% off

Setup

Live on your website within a day.

We set it up for you on every plan, at no charge.

  1. We add it to your website.

    WordPress, Wix, Squarespace, Shopify or custom-built. Usually within 24 hours.

  2. We train it on your business.

    Your website, products, prices, offers and FAQs.

  3. You check it, and it goes live.

    Read its answers first. After that, it answers day and night.

Questions

About the website chat.

Will it give customers the right answers?

It answers from what you give it: your products, prices, offers, hours and FAQs. You check its answers before it goes live, and every conversation is saved, so you always know exactly what was said.

What happens when it can’t answer?

It tells the customer someone from your team will follow up, takes their name and number, and flags the conversation for your team.

Does it work with my website?

Yes: WordPress, Wix, Squarespace, Shopify or a custom-built site. We add it for you at no charge, or you can paste one snippet of code yourself.

How long does setup take?

It’s usually live within 24 hours of signing up.

Is there a limit on conversations?

No. Every plan includes unlimited conversations. You’re never charged per chat or per lead.

Which plan do I need?

Every plan includes the AI chat. Growth ($99/mo) is the chat on its own, with new leads sent to you. Business Pro ($499/mo) adds the inbox, jobs board, appointments, quotes and invoices. Every plan is $5 a month for the first 6 months.

Tonight, someone will ask your website a question.

Let Auroo answer. Every plan includes the AI chat, at $5 a month for your first 6 months. We set it up for you.

Start for $5/mo
  • No contract
  • Free setup
  • Then from $99/mo